Resources & Help
This page brings together IgluWeb information, training materials and support for NHC and LHO staff.
New resources will be added as they become available.
Training
Training materials will be posted here as they become available.
Training will be based on each person’s role and the work they do. Staff will receive information about the training they need before the training period begins.
Resources may include:
training schedules;
training guides;
step-by-step instructions;
short videos or demonstrations;
practice materials; and
answers to common questions.
Guides and Tools
Staff will be able to find practical tools here to help them prepare for and use IgluWeb.
These may include:
quick reference guides;
checklists;
instructions for common tasks;
information about user access;
key dates and implementation information; and
other tools for NHC and LHO staff.
Frequently Asked Questions
Have a question about IgluWeb?
The Frequently Asked Questions page provides answers about the new system, training, preparation, privacy and what will change for staff.
Regular Housing Questions
IgluWeb support is for questions about the new system and the change to IgluWeb.
For regular housing matters, including applications, rent, maintenance, leases or tenancy questions, please continue to contact your LHO or District Office through the usual process.
